Back & 4th Community Transport launched Shoppa-Hoppa in February 2014 providing an assisted shopping service for residents in parts of Warwick District. The service has proved to be extremely popular with local residents who are transported by a fully trained volunteer driver to the supermarkets around Leamington Shopping Park.
For those that need help, they are met and escorted around the supermarket by volunteers who help them to do their shopping. This might involve guiding shoppers who are partially sighted and assisting to read labels and reach items from the shelves or pushing wheelchair users round the store allowing shoppers to choose their own items. The passengers are then taken home when everyone has finished their shopping. The return journey costs passengers just £6 and carers can travel free.
One of our passengers said “It’s such a great service; I’m able to get out of the house, have a chat with new friends while we are on our journey, then when we arrive someone is there to help me get round the store. Sometimes we even stop and have a coffee – a real treat! The driver is always so cheerful and helpful and I’d be lost without it!”
Our drivers and assistants are all volunteers and we are always looking for extra people to help out. If you have some spare time and think this might be something that would interest you, please call 01789 471595 to find out more about how you can help or email firstname.lastname@example.org
To find out more about using the service, or to register to go on Shoppa-Hoppa please call our office on 01789 471595 and we’ll be happy to help.
Frequently Asked Questions….
How long will I have at the shops?
This will depend on how many passengers travel each week, however we would aim to give you around two hours between dropping off and collecting.
How much shopping can I buy?
Shoppa-Hoppa is a minibus service so space will be limited. We request that passengers limit the shopping they buy to an amount they can reasonably carry themselves.
Can I provide my own escort?
If you have a carer or family member who can accompany you to do your shopping, they can travel with you for free but you must tell us when you book.
Alternatively you can ask for a volunteer escort to accompany you; just ask when you are making your booking.
Vehicles are wheelchair accessible and staff are trained to board and secure passengers travelling in their wheelchairs. Please let us know of any accessibility or mobility requirements when you book. We are happy to transport assistance dogs and walking aids; again please let us know when you book.
How do I book my transport?
Transport must be pre-booked by telephoning the Back & 4th office between 9am and 4pm Monday to Thursday. Passengers will be contacted and informed of their approximate collection time on the Friday before they are due to travel.
What do I do if I need to cancel?
If you need to cancel your booking please give us as much notice as possible so we are able to reallocate your seat. You can call us and leave a message at any time.